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How to build a successful career as a receptionist?

Sep 18, 2017 11:15 IST
How to build a successful career as a receptionist?
How to build a successful career as a receptionist?

You get impressed with the way you are been treated by receptionists of the private and government offices, factories, offices of small businesses, or corporations and begin thinking to build your career as a Receptionist.

To know all you need to do as an efficient and good receptionist and what skills, knowledge, and expertise you would require for that,keep the reading continue as here we have given all you need to know for becoming a Receptionist.  

Responsibilities

A receptionist does all that usually impress you when you enter a private or government offices, factories, offices of small businesses, or corporations. At the same time, the way a receptionist behaves with you builds or improves the image and reputation of an organisation. Apart from this, the other tasks which one has to look after are as follows.

  • Answering phone calls and emails to decide who get access to the office of the organisation

  • Receiving courier deliveries, and other letters

  • Making arrangements for the meetings while completing the paper works required for the same

  • Issuing security passes 

Average Salary

The salary of the receptionist depends upon the size of the organisations, companies, corporations and place where they are employed. As far as salary of a receptionist in India is concerned, it differs from one place to another and one organisation to another. While most of the receptionists earn approximately Rs. 11, 708 per month, there are also people from the same profession who get less or more than that of average salary. Here, we are providing you what differently receptionists are been paid with in some organisations.

  • Apollo Hospitals- Rs. 1, 77,454 per year (7 Salaries reported)

  • HDFC Bank- Rs. 11,631 per month (7 Salaries reported)

  • Jet Point Placement- Rs. 14,343 per month (20 Salaries reported)

  • Justdial- Rs. 11,839 per month (13 Salaries reported)

  • Bonanza Portfolio Ltd- Rs.10, 262 per month (7 Salaries reported)

  • South Eastern Roadways- Rs. 1, 42,823 per month (6 Salaries reported)

  • DTDC Express- Rs. 10,955 per month (8 Salaries reported)

  • Sakhiya Skin Clinic- Rs. 13,334 per month (8 Salaries reported)

  • Pvt Limited Company- Rs. 15,816 per month (7 Salaries reported)

  • Richfeel Health & Beauty Pvt. Ltd- Rs.10, 625 per month (6 Salaries reported)

Skills and Education

The standard for the hiring of receptionistsdepends on the size, preferences and priorities, and work culture of the organisations. But, generally the companies employ the candidates with high school diploma or equivalent educations certificates. The receptionist receives their most of training after being appointed in the organisations, companies, or corporations. If you want to begin your career as a receptionist, then getting job at a small office can become more fruitful for you in term of training. Apart from basic education, what skills you need to have for becoming are enlisted here.   

  • Communication Skills: Listening customers and administrative professionals and responding to them in most friendly way in both telephonic and face-to-face interaction.

  • Computer Skills: You need to be friendly with computer to answer the e-mails, create and schedule meeting, work on industry specific software and other.   

  • Customer-Service Skills: The way a receptionist treats with customers or visitors plays an important in building and improving the image and reputation of an organisation. So, for this, a receptionist must be friendly, organised, and knowledgeable about the company.

Career opportunities

As everyone always hopes for growth, so do the receptionists. And for this, there are some opportunities which one could avail within the organisation after having the due experience in the field.

  • Dispatcher

  • Interviewer

  • Secretary

  • Production Assistant or

  • Executive Assistant and other types of admin jobs.

Conclusion

A receptionist builds and improves the images and reputation of an organisation, treating the visitors, callers, and customers in most friendly way. Apart from this, handling phone calls, assisting other teams, receiving the email, couriers and important letters, scheduling and scheduling appointments and meetings, entering the data and others are the basic responsibilities of a receptionist. Hotels, Hospitals, Factories, Schools, Big and Small business organisations are the place where the receptionist caters their services. Through this article, we have tried to guide those want to become a receptionist.

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