With the advent of Core banking and spread of internet in the earlier part of this century, the banking sector has transformed radically. The offline method earlier used in the banks, whether nationalised, rural or micro finance, has been replaced by the online method. The banks have relied heavily on the technology as does the other industries working in the nation. The details of day to day banking activities are carried out through the computers attached to each other in the banks which are further connected to the main server. The banking sector thus recruits specialist officers for the IT sector, to keep check of all the equipment that is needed for work to be done smoothly in the banks. The recruitment of such IT Officers or Information Technology Officers is done by Institute of Banking Personnel Selection, for its member banks periodically. People who have adequate qualification and are interested to join the banking sector as IT officers need to apply for the post, whenever the notification for same is issued by IBPS. Apart from IBPS, SBI, RBI and other independent banks also recruit IT Officers for their banks as the vacancy arises. These officers are posted at various banks around the nation for mainly technology related work and troubleshooting problems that arise during the day to day operations of the banking industry.
Job Profile of the IT Officers
The IT Officers are recruited at the various branches of the banks wherever there is a requirement. They take care of the Data Centre, which is the main part of the banks in which the data and core banking applications are saved. The IT officers are responsible for maintaining and supporting this data centre, so that it remains functional 24x7, without any malfunction in it. The IT Officers also need to look after the banking software that is installed in the banks in which the officers and clerical cadres are working on a day to day basis. They need to troubleshoot any communication or software issues that arise in these computers while working. The ATM section of the banks is also handled by the IT officers. They are responsible for smooth functioning of the ATM machines and need to repair any disputes in the machine with immediate effect. They often need to visit the ATMs in shifts and are given responsibility to install them in the new places. They are also required to go report at the project office, where all the banking branch support of IT takes place. They look after the security and surveillance of the bank and its mechanisms as well. They make sure that the computers are protected with right anti-virus and the surveillance cameras and the set-up is working properly in the banks. Along with different types of banking software like Finacle, FLEXCUBE, BanCS, SAP etc, they need to work upon the hardware parts in the banks as well. Setting of accounts, making employees know about the modifications in the application software, testing and evaluating new technology used by banks, safety and security checks and assisting fellow workers are some of the roles of the IT Officer in any bank.