ACI Placed Three Indian Airports among the Top Five of the World
IGI Airport was placed at 2nd position in the category of airports that handles 25 to 40 million passengers per year (MPPA) by ACI.
Airports Council International (ACI), the global body of Airports on 12 March 2013 declared Delhi's Indira Gandhi International (IGI) airport as second best airport of the world in the category of airports that handles 25 to 40 million passengers per year (MPPA). The Council placed Seoul's Incheon airport as the best airport of the world in the same category. Mumbai's Chhatrapati Shivaji International airport was placed at the third position in the same category.
For service quality in the category of five to fifteen MPPA, the Council ranked Hyderabad's Rajiv Gandhi International airport (RGI) at second position placing Japan's Nagoya airport at the best position in the ranking.
Rankings of Airports in the Asia-Pacific Region (with less than two million passengers per year)
1. Seouls’ Incheon
2. Singapore’s Changi
3. Bejing Airport
4. Delhi Airport
Airports Council International (ACI)
ACI is an autonomous and independent body that conducts the service quality passenger survey annually and measures the feedbacks from customers on different parameters of service delivery. The body tracks the experiences of the customers from the time of their arrival at the airport till the time of leaving the departure gate.