The Ministry of Railways has launched a new version of user interface for its online travel portal, irctc.co.in.
The new link offers user-friendly features to enable easier navigation and smooth transition of bookings and cancellations.
Key features of the new interface
• The new version would enable the users to enquire, search trains and check the availability of seats without login, thereby saving the time of the users.
• The users would also be able to change the font size throughout the website for a comfortable viewing experience.
• The new version of the portal includes enhanced class-wise, train-wise, destination-wise, departure/arrival time wise and quota-wise filters for facilitating users while planning their journeys.
• It also includes single screen information about trains including the train no, train name, originating and destination station and distances between them, arrival and departure time and journey time.
• New attractive colour scheme for different trains with the facility to modify the journey details on the journey planner page itself will make booking further easy for the users.
• The portal’s updated features like ‘waitlist prediction' will help the user to know the probability of a waitlisted or RAC ticket getting confirmed.
• The prediction would be made through a technique that uses an algorithm based on historical booking trends of the particular train.
• The feature will add new value to the online e-ticket booking system of the railways.
• Other features such as new filters on ‘My Transactions’ will enable users to view their booked tickets based on journey date, booking date, upcoming journey and completed journey.
• The new version would also enable the user to find out the availability up to the entire Advance Reservation Period, which is 120 days at present, except few trains.
• It would also help the user perform multiple activities through booked history with an improved interface for cancellation of tickets, printing of tickets, request for additional SMS, selecting alternative train by exercising the option of ‘Vikalp’ and change of boarding point if required.
• The technological advancements in the development of the new interface will help facilitate seamless navigation in mobiles, desktops, laptops and tablets.
Through Next Generation e-Ticketing (NGeT) system, the new online ticket booking system of Railways aims to provide an easy and fast way of booking rail tickets by automating the journey planning and purchase of tickets.
Currently, e-ticketing constitutes about two-thirds of the total reserved tickets on Indian Railways.
The portal has invited users to initially switch to the beta version of the website and get firsthand experience of its look, feel and usage for a period of 15 days during which they can also give suggestions for further changes and improvement of the site.
After 15 days, the beta version of the new interface will replace the old interface of IRCTC e-ticketing portal enabling a smooth transition of the users to the new interface.
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Who: Ministry of Railways