The Telecom Regulatory Authority of India (TRAI) on 1 June 2016 launched DND Services Mobile Application for telecom subscribers to register their complaints against pesky calls and SMSes.
The new mobile application will help people in easily registering complaints and help the authority in monitoring such activities.
The DND services mobile application is an easy alternative for filing pesky calls and SMS complaints.
Earlier, subscribers had option of filing complaint by forwarding SMS to 1909 which they received from telemarketers and mention mobile number from which they have received it along with date of receiving.
Key highlights of the application
• The application is available on Android and will be soon launched for Apple iOS.
• It will ease filing of complaints and also help us in monitoring action taken by telecom operators on complaints.
• The mobile app will show SMS in a list form and mobile numbers from the source.
• Customers need to click on the check box to select such SMSes or calls and then click on report option to file complaint.
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What: Launched by TRAI
When: 1 June 2016