The Central Board of Secondary Education (CBSE) has been providing psychological counseling services to students for twenty-one consecutive years, at the time of preparation as well as during the examinations to overcome exam related stress.
This counseling facility helps students in managing the anxiety and stress level during the examination.
The Pre-Examination Psychological counseling for students and parents has now begun and will continue up to 13th April 2018.
The CBSE annual counseling is an outreach programme which caters to the heterogeneous students’ population and a vast geographical network of schools.
The counseling is offered to the students in different ways. Here are some of the channels through which CBSE counseling is carried out:
• CBSE TELE-COUNSELING- It is offered by Principals and trained counselors from within CBSE affiliated schools located in and outside India. It is a voluntary, free of cost service provided by the participants.
It has been reported that this year 91 Principals, trained Counsellors from CBSE affiliated government and private schools, few Psychologists and Special Educators will participate in Tele-Counselling and address exam related psychological problems of the students. 71 of them are available in India while 20 are located in Nepal, Kingdom of Saudi Arabia (Al-Khobar), Sultanate of Oman, UAE (Dubai, Sharjah, Ras Al-Khaimah), Kuwait, Singapore, Qatar, and Japan.
• Centralized Toll-Free Access in India - Students can dial a toll-free number 1800 11 8004 from any part of the country which will give centralized access to CBSE helpline. While the general queries will be answered by the operators, students will be connected to the principals or counselors in case of exam related anxiety or stress. The Tele helpline will be operational from 08 AM to 10 PM from 01st February to 13th April 2018 on all days.
• Tele-Counselling for Differently Abled Students- For the ninth year, CBSE has arranged to provide counseling to differently abled students. 04 Special Educators are participating to take care of issues of differently abled students.
• Question-Answer Columns - CBSE experts will answer queries of students through weekly Question-Answer columns to be published in major national newspapers during the month of February.
• ON-LINE Queries will also be replied at email@example.com.
• CBSE WEBSITE- Easy to follow advises to cope with exam-related anxiety will also be available at the CBSE website www.cbse.nic.in through micro link Helpline.