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Cognizant: Job Opening for Process Executive

Thu, 30 Aug 2018 19:48 IST

Cognizantis looking for Business Executive for Bangalore Location. The candidates will ensure good customer experience and handles Claims, RCM and Member related services.

Cognizant: Job Opening for Process Executive
Jobs at Cognizant

Cognizantis looking for Process Executive (Voice) for Bangalore Location.Fresh graduates can apply for the post.

Cognizant is an IT service provider and business consulting organisation, headquartered in Teaneck, New Jersey, United States. Thecompany has ranked ranked 195 on the Fortune. It has strength of more than 2,50,000+ employees and generates an annual net profit of approximately 14 billion dollars.

 

Job Location: Bangalore
Process: Customer Service
Type of Engagement: Full-time
Regular/Temp: Regular
Qualification: Graduate (exclusion: BE/BTech/MCA)
Salary/Stipend: Not Disclosed


Job Description

Interact with Customer


Understands Domain Process/sub process, functions, terminologies (such as SOP, QC checklists).
Handles First level processing of assigned transactions, Complex problems (procedures/processes) are referred to Supervisor/Line Manager
Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time).
Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time).
Understand various document templates and standards(Such as SOP's) to interpret the documents & related terminologies
Adhere to org hygiene and compliance needs in terms of Time sheet submission, Assimilation & Attendance


Job Details:

Click Here To Apply 

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