How to Deal With An Angry Person
By Priyanka Pal
08, Jul 2023 02:37 PM
jagranjosh.com
Stay Calm -
It's important to remain calm and composed when faced with an angry person. Keep your emotions in check and avoid getting defensive or reactive.
Active Listening -
Allow the person to express their anger and frustrations without interrupting.
Empathize -
Acknowledge their feelings and let them know that you understand why they might be upset.
Avoid Escalation -
Avoid using confrontational language or making provocative statements.
Give Them Space -
If the person's anger seems overwhelming, it might be helpful to give them some space.
Find Common Ground -
By finding common ground, you can shift the focus to shared goals or mutual understanding.
Problem-Solving Approach -
Focus on the problem at hand and explore potential options together.
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