OpenAI is taking online shopping to a whole new level with its latest feature in ChatGPT – Instant Checkout. Now, U.S.-based users can purchase products directly through ChatGPT without needing to leave the chat. This move marks a major step in merging AI technology with e-commerce, making shopping faster, easier, and more convenient.
What is Instant Checkout?
Instant Checkout is a new feature in ChatGPT that enables users to purchase products from online marketplaces, such as Etsy, and select Shopify merchants. Currently, the feature supports single-item purchases, which means you can complete your buy in just a few clicks.
OpenAI has also introduced the Agentic Commerce Protocol, an open-source standard that allows merchants to integrate their products into ChatGPT. This protocol aims to make it simpler for online sellers to reach customers directly within the chatbot environment.
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How to Shop from ChatGPT?
Shopping via ChatGPT is really simple. Here is how it works:
1. Search for Products – Ask ChatGPT to find a product you want, like a unique gift from Etsy.
2. Select the Item – ChatGPT will show options available from participating sellers.
3. Checkout Instantly – With Instant Checkout, you can buy the product without leaving the chat. Payment is securely processed through Stripe, and your details are shared with the merchant safely.
OpenAI also ensures that merchants still maintain control over their customer relationships, even though the sale happens through ChatGPT. This helps online sellers protect their brand loyalty while benefiting from the convenience of AI-powered sales.
Shopify ChatGPT integration
The Shopify-ChatGPT integration is a partnership that allows Shopify merchants to sell products directly through conversations within ChatGPT.
Simply put, when a user asks ChatGPT for product recommendations (e.g., What are the best running shoes under $100?), the AI can access the inventory of Shopify merchants and present relevant products with images and details.
The user can then complete the purchase instantly via a secure Instant Checkout within the chat window, without being redirected to an external website.
This transforms ChatGPT from just a conversational tool into a direct shopping channel for Shopify's millions of businesses, creating a much smoother, conversational buying experience.
What About Other Retail Giants?
Major retailers like Amazon and Walmart are not yet using OpenAI’s new protocol. However, the move signals a shift in how e-commerce could evolve, with AI chatbots acting as personal assistants that can handle searches, recommendations, and purchases in one place.
Check out: How People Are Using ChatGPT in 2025?
Conclusion
ChatGPT Instant Checkout is just the beginning. OpenAI aims to expand its AI agent-based shopping, where agents could eventually handle more complex tasks like booking flights or ordering groceries, all through AI. While this technology is still in its early stages, OpenAI’s new protocol lays the groundwork for a more seamless online shopping experience.
In the coming years, AI chatbots like ChatGPT could completely change how we shop online, from searching for the products to making payments – all within one window.
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