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Subscription Policy


Terms and Conditions

Welcome to our Terms and Conditions. These terms outline how you can access and use our services, what interactions are permitted, and the general conditions governing your engagement with us. They apply to all visitors and subscribers who use our services.

Website Terms of Use

By accessing the https://www.jagranjosh.com/ website, you agree to abide by these terms. We encourage you to review them carefully. If you have any questions, please contact us at support.jagran@jagrannewmedia.com.

Our services are designed for your entertainment, information, and communication. They include digital content, website and mobile applications, competitions, prize draws, and promotions. By using our services, whether as a visitor or subscriber, you may need to download software, access content, or agree to additional terms. Participation in any service implies acceptance of all applicable terms.

Your agreement with us consists of these Terms of Use, along with our:

  • Privacy Policy & Cookie Policy: Details how we process personal data, monitor usage, and improve your experience. You confirm that any data you provide is accurate.

While we strive to provide accurate information, our services are offered "as is," without guarantees of completeness or accuracy. Content provided is for informational purposes only and does not constitute professional advice. Some information may be sourced from third-party partners over whom we have no control, and we cannot guarantee its accuracy. You assume all risks associated with accessing such content.

We aim for continuous service availability but are not responsible for disruptions caused by factors beyond our control (e.g., internet congestion or technical failures). To the extent allowed by law, we are not liable for any loss or damages arising from your use of our services.

Your sole remedy for dissatisfaction with our services is to stop using them. We may update these Terms of Use at any time to comply with legal requirements and improve your experience. Continued use after updates constitutes acceptance of the new terms.

These Terms of Use are governed by the laws of India and subject to the exclusive jurisdiction of Indian courts.

Definitions
  • Our Content: Any text, images, videos, sounds, or other materials published by us.
  • Third-Party Content: Any materials posted by third-party partners.
  • User Content: Any content you submit to our services.
  • We/Us/Our: Jagran New Media, Jagran Prakashan Ltd., and its subsidiaries.
  • One Time Payment Subscription: A "one-time payment subscription" refers to a subscription model where a customer pays a single, upfront fee to access a product or service for a specified period
  • Recurring Payment Subscription: Subscription that requires recurring payments at regular intervals.
Subscription Terms

These terms govern subscriptions to our services. By subscribing, you agree to comply with these terms and any specific offer terms related to your subscription. Subscriptions are of two types: One Time Payment Subscription and Recurring Payment Subscription.

Subscription Eligibility
  • You must be 18 years or older and legally capable of entering a contract.
  • You must provide accurate registration and payment information and keep your details up to date.
Subscription Duration
  • Your subscription begins immediately upon payment.
  • The minimum term and renewal details are provided during signup for the subscription and confirmed in your welcome email.
Subscription Costs
  • If subscribing under a trial offer, you will be charged the trial price initially. After the trial, billing will continue as specified in the offer.
  • Payments can be made via major credit/debit cards and UPI. Currency conversions and bank fees may apply. Contact your bank for the same.
  • We reserve the right to change pricing anytime deemed fit as per company policy and the pricing applies to what communication is being provided to the end user via any digital means available with the company.
  • The current schedule of Subscription Fees and subscription packages is available on the Platform. We may revise the Subscription Fees from time to time and/or across geographies. You agree to pay the Subscription Fees at the rates applicable at the time and place of the purchase of your subscription with all the benefits associated with each plan. Special pricing plans under the promotions run by the company from time to time may be communicated directly to the end user with the means available at the company's end.
  • If we incorrectly state a price to you whether online or otherwise, we are not obliged to provide you with a subscription at that price, even if we have mistakenly accepted your offer to buy a subscription at that price, and we reserve the right to subsequently notify you of any pricing error. If we do this, you may cancel the subscription without any obligation to us and we will refund you any money you have paid us in full, or you may pay the correct price. If you refuse to exercise either of these choices, then we may cancel your subscription and will refund you any money you have paid us in full. We will always act in good faith in determining whether a genuine pricing error has occurred.
  • It is possible that we may change the current recurring payment model with a one time payment subscription model at a later point in time. You can choose at that time whether you want to continue your subscription with us. If you choose to continue, you will have to make the necessary payment. Subscription will start as soon as the payment is realized.
Managing Your Subscription
  • Changes: You can't modify an active running subscription. You can discontinue and opt for new plans running at the time of starting the new subscriptions.
  • Cancellations: Refer to the Cancellation Terms section below.
  • Payment Defaults: If a payment fails, we may terminate your subscription, charge outstanding amounts, refer your details to a debt collector, or take other necessary actions. Re-subscribing may require full settlement of past dues.
Complaints

If you have any concerns, contact us at support.jagran@jagrannewmedia.com.

Termination of Rights

We may immediately restrict or terminate your access if you:

  • Violate these terms.
  • Engage in illegal or fraudulent activities.
  • Misuse our services in any way.

If your subscription is terminated under these circumstances, you will not be eligible for a refund.

Cancellation Terms
  • For all subscriptions, you must cancel your subscription before it renews to avoid billing of subscription fees for the renewal term.
  • Subscription to the Platform commences immediately on the realization of payment of the Subscription Fees, and there can be no cancellation once the subscription is active.
  • You have any right to cancel your subscription or any part of it until the end of your current subscription period. Such changes will only take effect at the end of your current subscription period, and you will not receive a refund (except in the limited circumstances set out in these Terms).
  • We reserve the right to suspend or terminate your subscription if you breach these Terms, with or without notice and without further obligation to you. We may also suspend or terminate your subscription if we are prevented from providing Services to you by circumstances beyond our control. We may, in exceptional circumstances, cease to publish the Platform, the Platform content or cease to provide Subscription Services. We will give you at least 15 days' notice of this, if possible.
Refunds

We don’t provide refunds until a genuine pricing error has occurred and been acknowledged. In case your Card is charged twice, we will take 14 working days to process and refund your payment in the same payment mode.

We may update these cancellation terms periodically to remain compliant with relevant laws and improve user experience.

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