The Union Ministry of Information and Broadcasting (I&B) on 22 April 2015 received the ISO 9001:2008 certification from the British Standards Institute (BSI). The ISO certification was granted in respect of various licences issued by ministry for the broadcasts, print media and films.
In this regard, the Ministry has put in place a well-defined procedure and measures in order to ensure quality of services offered to the customers on the basis of ISO 9001:2008. This certification will also ensure delivery of services by the Ministry in a qualitative manner.
ISO 9001:2008 Certification
The ISO 9001:2008 certification is a standard for the Quality Management System. ISO 9001:2008 standards basically focus what the organization do to fulfill:
• Customer's Quality Requirements
• Applicable Legal & Regulatory requirements
• Develop Customer Satisfaction
• Attain Continual Improvement of its performances in chase of these objective
The ISO certification helps organisation to produce desired outcome, ensures ongoing controls and enhances customer satisfaction by meeting customer requirement.
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