Created On: Feb 28, 2019 10:32 ISTModified On: Feb 28, 2019 11:32 IST
Rail passengers can now view reservation chart, vacant berths online
Union Minister of Railways & Coal, Piyush Goyal on February 27, 2019 launched a new facility for Public Viewing of Train Charts and Vacant Berths to enhance travel experience and bring greater transparency for Indian Railway passengers.
With this, rail passengers can view the information about reservation chart and vacant berths through IRCTC website.
This feature will be available in web as well as on the mobile version.
Functioning of the new facility
The user-friendly interface will give a graphical representation of the train coaches and berth-wise accommodation status.
The system displays coach layout of 9 classes used in the reserved trains of Indian Railways and more than 120 different coach layouts have been incorporated.
It displays class wise and coach wise full vacant berth availability information as per the ‘First Chart’ of the train. ‘First Chart’ is prepared four hours in advance to train departure.
If the ‘Second Chart’ is also prepared, then the option to view the details of vacant berth available at the time of ‘Second Chart’ will also be displayed. The ‘Second Chart’ is prepared about 30 minutes prior to the departure of the train.
Both the charts will get updated for every charting location as the train heads towards its destination.
Customer friendly flow: Passengers can view the complete data on single click of button.
Enhanced Visual Experience: The facility presents an enhanced visual representation of coaches, Coach Layout view. The Data is also presented in tabular form with filters on each column.
The public viewing of train charts and vacant berths will facilitate the prospective passengers in getting the information of the vacant berths available in the train after chart preparation.
Complete information of vacant berths from train source as well as intermediate locations will be available to the user.
The customer can use the information for online booking of vacant berths or through TTE as per business rules.
This new feature in ticketing system will keep upgrading itself as the train proceeds for the destination and make it more transparent as passengers can see the real time availability of berths.
It will introduce transparency in the system and will add comfort to the travel experience of the passengers.
It will put the practice of searching a Ticket collector in the moving train to an end.
More kitchen bases
The Railways Ministry also announced that IRCTC will soon add 30 kitchen bases. All kitchen bases will be equipped with cameras for public viewing. Biodegradable packing of food prepared in these kitchen bases is also being planned so the quality of food is not lost during the transit.
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