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RBI to launch public awareness campaign through text messages

Nov 9, 2017 15:21 IST
RBI to launch public awareness campaign through text messages

The Reserve Bank of India would soon be launching a new public awareness campaign through text messages to educate public about various banking regulations and available facilities.

The institution first plans to send messages to people, cautioning them against falling victim to unsolicited and fictitious offers received through emails, SMSes and phone calls. The warning would be sent out from ‘RBISAY’ sender id.

Previously as well, the apex bank has sent out alerts through press releases from time to time to warn the public against such offers.

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However, this would be the first time that the institution would be using the same form of media -SMS and emails, like those used by the fraudsters.

The institution has also set up a helpline, through which the public can get more information on fake calls and emails as well as on investing wisely and cautiously in chit funds. They just need to give a missed call on 86919-60000 and the information will be provided to them through Interactive Voice Response System (IVRS).

The public can also send their feedback on the campaign by email.

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