Union Ministry for Social Justice & Empowerment on 7 January 2015 launched National Toll Free Helpline (1XXX-XX-0031) to assist the alcoholic and drug dependent persons. The helpline was launched by the Union Minister for Social Justice & Empowerment Thaawar Chand Gehlot.
Main characteristics of the Helpline
• It has been made with technical support from M/s TCIL, a Government of India undertaking.
• It will operate from 9.30 a.m. to 6.00 p.m. from Monday to Saturday and will be upgraded to 24x7, based on the number of calls and the response in this regard.
• It will help in order to mitigate the problems of drug abuse and create public awareness.
The helpline was launched after the Prime Minister Narendra Modi in the National programme Mann ki Baat on 14 December 2014 show his desire of setting up of a Toll Free Helpline to assist the alcoholic and drug dependent persons, their family members and community at large.
The Ministry of Social Justice and Empowerment is the nodal Ministry for drug demand reduction and rehabilitation of victims of alcoholism and drug abuse.
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