Union Government launches dedicated pan-India helpline for power outages

Sep 7, 2016 12:06 IST

The Union Government on 6 September 2016 launched the Urja Mitra Helpline number 14401, a dedicated pan-India helpline for power outages.

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With this, consumers can now get an update from power distribution companies about outages in their area by dialling 14401.

The Department of Telecom (DoT) created the helpline for pan-India usage to send information through voice calls and SMSes to apprise customers about power situation in their area.

It is a mandatory service, which will be provided by all the telecom operators.

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