Indian IT Company Wipro Ltd on 7 September 2013 signed agreement with the US-based Kana Software to provide customer service solutions to its global insurers through a joint development centre. The agreement provides Kana with systems integration scalability, as Wipro has presence across 57 countries worldwide.
Kana Software is located at Silicon Valley in California. It provides customer service solutions using cloud computing (on-demand) network to about 900 large enterprises and mid-market organisations, which includes 250 government agencies all over the world.
Through its insurance practice division, Wipro works with 35 global insurers which include property and casualty carriers and health insurance providers and life, annuity and pension carriers.
When: 7 September 2013