CBSE Class 12 Business Studies Syllabus 2016 – 2017

CBSE has released syllabus of Class 12 for the academic session 2016‒2017.

The key contents of the syllabus issued by CBSE for Class 12th Business Studies are:

• Name of the Units and their weightage in Board Exam
• Details of topics and sub-topics to be covered in each unit
• Question Paper Design for CBSE Class 12th Business Studies Board Exam (2016-17)
• Details of project work

The main highlights of syllabus are as follows:

Name of the Units and their weightage in Board Exam

One Paper                                                                                      Total: 100 Marks

                                                                                                                           3 hours

Units		Periods	Marks
Part A: Principles and Functions of Management
1	Nature and Significance of Management	14	16
2	Principles of Management	14
3	Business Environment	12
4	Planning	14	14
5	Organizing	18
6	Staffing	16	20
7.	Directing	18
8	Controlling	14
		120	50
Part B: Business Finance and Marketing
9	Financial Management	22	15
10	Financial Markets	20
11	Marketing Management	32	15
12	Consumer Protection	16
Part C: Project Work		30	20

Details of topics and sub-topics to be covered in each unit

Part A: Principles and Functions of Management

Unit 1: Nature and Significance of Management

Management- concepts, objective and importance

Concepts include meaning and features

Management as science, art and profession

Levels of Management

Management functions- planning, organizing, staffing, directing and controlling

Coordination- concept and importance

Unit-2 Principles of Management

Principles of Management- concept and significance

Fayol’s principles of management

Taylor’s scientific management- principles and techniques

Unit-3: Management and Business Environment

Business Environment- concept and importance

Dimension of Business Environment- Economic, Social, Technological, Political and Legal

Impact of Government policy changes on business with special reference to liberalization, privatization and globalisation in India.

Unit-4: Planning

Concept, importance and limitation

Planning process

Single use and standing plans. Objectives, Strategy, Policy, Procedure, Method, Rule, Budget and Programme.

Unit-5: Organising

Concept and importance

Organizing Process

Structure of organization - functional and divisional

Formal and informal organization

Delegation: concept, elements and importance

Decentralization: concept and importance

Unit-6: Staffing

Concept and importance of staffing

Staffing as a part of Human Resource Management- concept

Staffing process

Recruitment Process

Selection- Process

Training and Development - Concept and importance. Methods of training- on the job and off the job- Induction training, vestibule training, apprenticeship training and internship training.

Unit-7: Directing

Concept and importance

Elements of Directing

Supervision - concept, functions of a supervisor 

Motivation - Concept, Maslow’s hierarchy of needs, financial and non-financial incentives 

Leadership - concept, styles - authoritative, democratic and laissez faire

Communication - concept, formal and informal communication; barriers to effective communication, how to overcome the barriers.

Unit-8: Controlling

Concept and importance

Relationship between planning and controlling

Steps in process of control

Part B: Business Finance and Marketing

Concepts include meaning and features

Unit 9: Financial Management

Concept role and objectives of Financial Management.

Financial decisions: investment, financing and dividend – Meaning and factors affecting.

Financial planning - concept and importance.

Capital Structure - concept & factors determining Capital Structure.

Fixed and Working Capital - concept and factors affecting their requirements.

Unit 10: Financial Markets

Financial Markets: Concept, Functions and types.

Money market and its instruments.

Capital market and its types (primary and secondary), methods of floatation in the primary market

Stock Exchange - Functions and trading procedure.

Securities and Exchange Board of India (SEBI) - objectives and functions.

Unit 11: Marketing Management

Selling and Marketing- Concept

Marketing Management- Concept

Marketing Function

Marketing management philosophies

Marketing Mix – Concept and elements

Product branding, labeling and packaging- Concept

Price – Concepts, factors determining price.

Physical distribution- concept and components, channels of distribution: types, choice of channels.

Promotion - concept and elements; advertising- concept, role, objections against advertising, personal selling - concept and qualities of a good salesman, sales promotion - concept and techniques, public relations - concept and role.

Unit 12: Consumer Protection

Concept and importance of consumer protection.

Consumer Protection Act 1986

• Meaning of consumer and consumer protection.
• Rights and responsibilities of consumers
• Who can file a complaint and against whom?
• Redressal machinery
• Remedies available

Consumer awareness - Role of consumer organizations and Non-Governmental Organizations (NGOs).

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