MCD launches new mobile application to improve civic services

Jan 30, 2018 11:41 IST
MCD launches new mobile application to improve civic services

The three Municipal Corporations of Delhi have jointly brought out a mobile application to enhance engagement of citizens in the resolution of grievances and improvement of civic services in the city.

The application called Mobile App 311 was launched by Delhi’s Lieutenant Governor Anil Baijal at Raj Niwas.

Key Highlights

• The app can be downloaded for free from the Google Play Store and the Apple Store.

• It aims to empower users by giving them locations of nearby police stations, metro stations, petrol pumps, public toilets, parking, hospitals, bus stands, veterinary clinics, libraries, gyms, markets and other places.

• The users would also be able to get in touch with emergency departments like control room, fire, ambulance, disaster management and women helpline through the app.

• The users would also be able to lodge complaints through the app with details along with geo-tagged photos and check its status.

• Once a complaint is submitted, it will be resolved by the designated officers of that locality identified by the geo-tagged photo.

Delhi government launches mobile app that would connect 16000 SMC members

Himachal CM launches 'Shakti' app for women's safety

The South Delhi Municipal Corporation has been appointed as the nodal agency. The agency has contributed significantly to the launch of the app for the benefit of the residents of the three corporations, which cover about 94 per cent of the total area of the capital city.

Besides this, the Mobile App 311 has been integrated with the Swachhta App of the Ministry of Urban Affairs. Hence, the complaints posted by users through the 311 App will also be pushed to Swachhta App.

Is this article important for exams ? Yes2 People Agreed

Latest Videos

Register to get FREE updates

    All Fields Mandatory
  • (Ex:9123456789)
  • Please Select Your Interest
  • Please specify

  • ajax-loader
  • A verifcation code has been sent to
    your mobile number

    Please enter the verification code below

This website uses cookie or similar technologies, to enhance your browsing experience and provide personalised recommendations. By continuing to use our website, you agree to our Privacy Policy and Cookie Policy. OK