The state government of Goa has decided to launch its own app-based taxi service to few key tourist destinations of the state.
The state-run Goa Tourism Development Corporation (GTDC) on April 9, 2018 invited taxi operators to register with the new mobile application-based transport service.
• The taxi operators who hold the license to run cabs in Goa would be eligible to register for the new transport service.
• The new service would operate from locations such as GTDC residencies and hotels across the state, the Mormugao Port Trust jetty where cruise vessels anchor, the airport and the St Monica Jetty in Panaji, besides other spots.
• The taxi operators would be required to follow the online queuing system, based on which a ride will be confirmed or assigned to them.
• The service will be operated on the lines of professional taxi services such as Uber that have a presence in other parts of the country.
With the introduction of the new app-based taxi service, the GTDC hopes to solve the state’s problematic tourist taxi issue that has been plaguing its tourism sector for several years.
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• Currently, the tourist taxi operators in the state run their businesses individually.
• The operators had earlier opposed attempts made by online cab aggregators like Ola to start services in the state, stating that such a move will affect their business.
• This is not the first time that GTDC is attempting to run a tourist taxi service. In 2014, it had introduced an all-women taxi service with 10 cabs. The target customer was families and single female tourists vacationing in Goa.
• Though the concept was well-received and ran smoothly for a few months, it got embroiled in controversy after a couple of women tourist taxi drivers made allegations against GTDC of irregularities in payments.
• The service is still in operation with eight women drivers.
Who: Goa government