World Consumer Rights Day 2023: The day provides a chance to demand that the rights of all consumers be respected and protected. Also, to protest against market abuses and social injustices that undermine those rights. Every year, World Consumer Rights Day is observed on March 15 to mobilize action on important issues and campaigns.
The day highlights the power of consumers and their rights for a fair, safe and sustainable marketplace for everyone.
The day was inspired by President John F. Kennedy, and a special message was sent by him to the US Congress on March 15, 1962, in which he formally addressed the issue of consumer rights. He was the first leader who did this. In 1983, the first consumer movement was marked, and now the day is observed every year.
World Consumer Rights Day, 2023 to be celebrated on 15th March 2023
— PIB India (@PIB_India) March 14, 2023
The theme of the World Consumer Rights Day, 2023 is “Empowering consumers through clean energy transitions”
Read more: https://t.co/nBO6b0MDNN
On this World Consumer Rights Day, let's celebrate the power of being an informed and empowered consumer who can make a difference in the world. Let's pledge to be responsible and conscious consumers. #CanaraBank #WorldConsumerRightsDay pic.twitter.com/X4wa8X46Mv
— Canara Bank (@canarabank) March 14, 2023
On the occasion of World Consumer Rights Day, I convey my best wishes to everyone who is involved in making consumers aware of their rights and laws. Only an informed consumer paves the way for an impactful market.#WorldConsumerRightsDay pic.twitter.com/wsiaHd0SgC
— Pralhad Joshi (@JoshiPralhad) March 15, 2023
On World Consumer Rights Day, let's recognize the power we have as informed and responsible consumers to make a difference in the world. Let's commit to being conscious consumers and using our choices to positively impact society.#WorldConsumerRightsDay pic.twitter.com/G3YvPM3TTH
— Nitin Gadkari (@nitin_gadkari) March 14, 2023
We invite you to the celebration of World Consumer Rights Day 2023 to empower consumers through Clean Energy Transition.#WorldConsumersDay2023 pic.twitter.com/NacrSc709M
— Consumer Affairs (@jagograhakjago) March 15, 2023
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World Consumer Day 2023: History
World Consumer Rights Day was initiated as a result of President John F. Kennedy's leadership. On March 15, 1962, he spoke before the US Congress and specifically brought up consumer rights. He did so first among all world leaders. The first World Consumer Rights Day was observed in 1983. Since then, every year on March 15, various events are organized on national and international levels to spread awareness about consumer rights.
The United Nations has recognised and endorsed World Consumer Rights Day on a global scale. Consumers International has been running the campaign for 40 years, bringing the consumer movement together to celebrate as a group. Each year, members of Consumers International contribute to the decision of the campaign's theme in order to encourage international action on critical consumer issues.
World Consumer Rights Day 2023: Theme
As per the Additional Secretary, Department of Consumer Affairs, Mrs. Nidhi Khare, the theme of World Consumer Rights Day, 2023 is “Empowering consumers through clean energy transitions”.
The theme of World Consumer Rights Day 2022 is 'Fair Digital Finance'.
Digital banking consumers are expected to exceed 3.6 billion by 2024.
The proportion of account owners sending and receiving payments digitally in the developing world has grown from 57% in 2014 to 70% in 2017.
No doubt, digital finance brings new opportunities but also new risks that can lead to unfair outcomes for consumers.
The theme of World Consumer Rights Day 2021 was ‘Tackling Plastic Pollution'. The theme focuses on raising awareness and engaging consumers worldwide to adopt and promote more sustainable practices. It will also focus on the key role that consumer advocates, governments, and businesses can play in tackling the plastic pollution crisis globally.
Some key facts are:
- It is estimated that there will be more plastic in the oceans than fish by 2050.
- Annually, around 100,000 marine mammals and turtles and about 1 million seabirds are killed by marine plastic pollution.
- Did you know that an estimated 8 million tonnes of plastic enter our oceans each year?
- Furthermore, approximately 40% of all plastic produced is packaged and discarded after one use.
The theme of World Consumer Rights Day 2020 was 'The Sustainable Consumer'.
In August 2020, the Pew Charitable Trust and SYSTEMIQ report namely Breaking the Plastic Wave was released and calculates a tripling of the flow of plastic materials into the ocean by 2040 if major changes in policy, innovations, and changes behaviour do not occur. This year's theme is a global challenge that requires coordinated and international solutions.
READ| Consumer Protection Act, 2019: Meaning and Key Features
World Consumer Rights Day 2023: Quotes
1. "Your customer’s perception is your reality." – Kate Zabriskie
2. "Your customer doesn’t care how much you know until they know how much you care." – Damon Richards
3. "The copyright bargain: a balance between protection for the artist and rights for the consumer." - Robin Gross
4. "Your most unhappy customers are your greatest source of learning." – Bill Gates
5. "Our personal consumer choices have ecological, social, and spiritual consequences. It is time to re-examine some of our deeply held notions that underlie our lifestyles." - David Suzuki
6. "You are serving a customer not a life sentence; learn how to enjoy your work." – Laurie McIntosh.
7. "Consumption is the sole end and purpose of all production; and the interest of the producer ought to be attended to, only so far as it may be necessary for promoting that of the consumer. " - Adam Smith
8. "A brand is nothing but an expression of the customer’s loyalty and trust." – Phil Dusenberry.
9. "Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you." – Chip Bell
10. "A satisfied customer is the best strategy of all." – Micheal Le Boeuf.
Source: consumersinternational.org
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