CBSE’s Pre-Exam Councelling service is the most lucrative offer provided by the board, which is made available every year before the start of board exams. It provides psychological counselling to students and parents to resolve various issues related to exam stress. This year again the CBSE’s Pre-Exam Counselling has been started from 1st February, 2019. Many of the students and parents would be unaware of the modes to connect to the CBSE’s councelling service. So, here we are answering to the most frequently asked question about CBSE's councelling service, which is:
Q. How to avail the pre-exam counselling provided by the CBSE regarding the board exam issues and problems?
Answer: CBSE provides counselling to students and parents over every issue that comes as a hurdle while preparing for the board exams. CBSE uses different modes of communications like telephonic counselling, question-answer columns in newspapers, interactive voice response system (IVRS) and online counselling through CBSE’s website. All these services are provided free of cost to counsel the stressed out students across the geographical spread.
Below are given the details about different modes to avail CBSE’s Pre-Exam Councelling service 2019:
1. Interactive Voice Response System (IVRS)
A toll free, 1800 11 8004, is provided for all Indian students/parents/stakeholders using which they can obtain pre-recorded useful information on tackling board exams which includes tips for better preparation, time and stress management, FAQ’s along with live telecounselling services. The tele helpline continues to be operational from 08 AM to 10 PM.
2. CBSE Tele-Counselling
All your queries will be answered by the principals, trained counsellors from CBSE affiliated govt. and private schools, psychologists and social scientists. A total of 87 counsellors, out of which 16 are placed in foreign, are available to students, parents, teachers and other stakeholders round the clock. Additionally, two special educators are also deployed.
3. CBSE Website
Any other information related to examinations and tips and techniques to deal with exams related stress/anxiety is also provided at the CBSE website: www.cbse.nic.in. The enriched CBSE website, a comprehensive audio-visual presentation titled ‘Knowing Children Better’ has been prepared and uploaded on CBSE website. The various topics deal with real time experiences and problems of adolescents with suggestive measures as coping strategies.
4. Question-Answer Columns
CBSE experts will answer queries of students through weekly Question Answer columns to be published in major national newspapers during the month of February.
5. On-Line Counselling
Students can send their queries at email@example.com.