President launched Karnataka Mobile One App in Bengaluru for m-governance

President Pranab Mukherjee on 8 December 2014 launched the Karnataka Mobile One App (M One app) in Bengaluru. The app will provide a platform for m-governance in the State and is first such initiative of India.

The M One app has been developed by Karnataka government’s Centre for E-Governance and mobile VAS provider IMIMobile. It has been developed under the ICARE program of Karnataka government.

The app is currently available for Android and iOS devices. However, feature phone users can access the Mobile One services through Interactive Voice Response (IVR) or SMS by dialling 161 or through Unstructured Supplementary Service Data (USSD) by dialling *161#.

The M One app is expected to provide more than 4000 services, including 637 government services & 3644 private services to the citizens.

Citizens through the M One app will be able to pay electricity bills, book train & bus tickets, recharge their mobile phones, receive traffic updates, track income tax refund status, book cabs, and much more.

Citizens can also keep a track of all transactions processed through this platform, complete with bill date, payment mode, bill number and many more services.

Comment

Karnataka Mobile One app is a pioneering effort to integrate mobile enabled services delivery system that signals a new era in Governance. This will improve delivery system and facilitate prompt redressal of grievances.