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Service charge exemption on train e-tickets extended till March 2018: Railways

The Railway Board has directed the Indian Railway Catering and Tourism Corporation (IRCTC) to extend the benefit of service charge exemption on tickets booked online till March 2018.  This will enable the rail passengers to continue to enjoy the service for an extended time period.

Oct 4, 2017 12:24 IST
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The Railway Board has directed the Indian Railway Catering and Tourism Corporation (IRCTC) to extend the benefit of service charge exemption on tickets booked online till March 2018.

This will enable the rail passengers to continue to enjoy the service for an extended time period.

The government had waived off service charges on online booked rail tickets in November 2016 following demonetisation to encourage digital modes of booking. The facility had been extended to 30 June and then to 30 September 2017.

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Service charges on booking train tickets online through IRCTC ranges from Rs 20 to 40 per ticket.

This decision was taken by the Railway Board, the ticketing agency of the railways, on 29 September 2017 and a notification in this regard was sent to the IRCTC.

According to senior railway officials, almost 33 per cent of the IRCTC revenue comes from the service charge collected through online bookings. As per the revenue collection of the last financial year, about Rs 540 Cr of IRCTC’s revenue of over Rs 1,500 Cr came from ticket bookings.

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