Union Government to launch Sukhad Yatra App and toll-free emergency number for highway users
The Union Transport Minister, Nitin Gadkari would be launching a toll-free emergency number for highway users, which will enable them to report an emergency condition or highway-related feedback, across the highway.
The Union Transport Minister, Nitin Gadkari would be launching a new mobile application called ‘Sukhad Yatra’ and a toll-free emergency number for highway users on March 7, 2018 in New Delhi.
Sukhad Yatra Application
• The mobile application has been prepared by the National Highways Authority of India (NHAI) to empower the highway user.
• The main feature of the app includes provision for the user to enter road quality-related information or to report any accident or pothole on the highway.
• It also provides the users with real-time data related to the expected waiting time at Plazas and various facilities like points of interest, highway nest/nest mini, available across the highway.
• The app can also be used by the users to purchase the FASTag tag and further facilitate the highway user experience.
Toll Free Number
• The toll-free number- 1033 - will enable users to report an emergency condition or highway-related feedback, across the highway.
• The service has also integrated with various ambulance and tow away services along the road to ensure rapid response time in case of emergency.
• The service is also supported by a multi-lingual support and user location tracking feature to provide the user with accurate and responsive complaint resolution.
Besides this, at least one model driving training centre will be set up in each district of the states and Union Territories. For the same, financial assistance of up to Rs 1 crore will be provided by the Ministry.
The main aim of the scheme would be to create employment and meet the requirement of HMV and LMV drivers in the country. It also aims at inculcating the habit of road safety, like behavioural and attitudinal changes among drivers.
The training course will be conducted for drivers who carry dangerous and hazardous goods. The agencies willing to open the centre shall be required to provide infrastructure facilities like land, class rooms and simulator.