Air India Recruitment 2019: Walk in for Customer Service Agent Posts, Graduates Eligible

 Air India is hiring for Customer Service Agent Posts

Created On: Nov 26, 2019 18:40 IST
Air India Recruitment 2019
Air India Recruitment 2019

Air India Recruitment 2019: Air India Air Transport Services Limited (AIATSL) invited applications for the post of Customer Service Agents (CSA) to meet the immediate and future requirements, on a fixed-term contract, for a period of 5 years at following station of Northern Region. Eligible candidates can appear for walk-in-interview on 09 December 2019.


  • Date - 09 December 2019 (Monday)
  • Time - 08:00 AM to 11 AM

Air India Vacancy Details

Customer Service Agent - 2 Posts


Rs. 21,000/-(CTC). Annual Increment shall be of Rs 250/- in the Basic pay after completion of 12 months of service (DA, HRA, other allowances & Employer’s contribution towards PF will increase automatically)

Eligibility Criteria for Customer Service Agent Posts

Educational Qualification

  • Graduation
  • Proficiency in Hindi, English and local language


Minimum one year experience of airlines/reputed travel agency or diploma from IATA/Recognized training institute in ticketing/reservation/ sales (Aviation). In addition, candidate should possess computer proficiency in MS Word and MS Excel in particular.

Age Limit:

  • General Candidates - Minimum of 18 years and not more than 25 years
  • OBC -Candidates Minimum of 18 years and not more than 28 years
  • SC/ST Candidates - Minimum of 18 years and not more than 30 years

Selection Procedure for Air India Customer Service Agent Posts

Selection will be done on the basis of Screening, Written Test/ Literacy Test/Trade Test and Pre-employment medical examination.

How to Apply for Air India Customer Service Agent Jobs 2019

The eligible candidates walk-in for the interview at ‘Days Hotel by Wyndham Parikarma City Center Near Jyoti Chowk Jalandhar-144001, Punjab, India’ along with the Application form duly filled-in (as per attached application format with this advertisement) & copies of the testimonial/certificates and non-refundable Application Fee of Rs.1000/- by means of a Demand Draft in favour of “Air India Ltd’ , payable at Delhi.

Application Fee for Air India Jobs:

Rs. 1000 (No Fee for Ex-servicemen /SC/ST & Ex SM candidates)

Air India Customer Service Agent Notification and Application Form

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