24 December: National Consumers Right Day
30th National Consumers Right Day was observed across India on 24 December 2015. The day provides an opportunity to highlight the importance of the consumer movement and the need to make every consumer more aware of their rights and responsibilities.
The Consumer Protection and Action Committee (CPAC) celebrated the day by distributing complaints forms, information brochures and other consumer rights literature freely to the public.
About National Consumers Rights Day
The day is being observed annually on 24 December, since the Consumer Protection Act, 1986 was enacted on 24 December1986.
Key features of Consumer Protection Act, 1986
• The Consumer Protection Act was enacted with the objective of providing better protection of consumer’s interest.
• The act provides effective safeguards to the consumer, against various types of exploitations and unfair dealings, relying mainly on compensatory rather than a disciplinary or preventive approach.
• The act applies to all goods and services unless specifically exempted, which covers the private, public and cooperative sectors. It also provides speedy and inexpensive adjudication
• The Act envisages the promotion and protection of rights of consumers such as Right to Safety, Right to be informed, Right to Choose and Right to be heard.
The World Consumer Rights Day is observed on 15 March annually.
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