CAT 2013 Candidate Care Helpline No. is 1–800–419–0080.
The telephonic Helpline Support will be available to the candidates
- Till 26 September 2013 (Monday to Saturday between 0900 hours and 1800 hours) for Registration Phase;
- From 27 September 2013 till 15 October 2013 (Monday to Saturday between 0900 hours and 1800 hours) for Pre-testing window Phase;
- From 16 October 2013 till 11 November 2013 (Daily between 0800 hours and 1900 hours) for Testing window Phase; and
- From 12 November 2013 till 31January 2014 (Monday to Friday between 0900 hours and 1800 hours) for Post-testing window Phase.
However, the Candidate Care Helpline will be closed on National public holidays falling in this period.
Candidates will also be able to avail e-mail Helpline Support through prometric website www.prometric.com/IIM-CAT/contactus till end of February 2014. Queries received by webmail will be responded to within 2 business days.