Indira Gandhi International Airport (IGI) of Delhi was ranked as second best airport in the world in service quality among airports that handle 25 to 40 million passengers per annum (MPPA). For this achievement, IGI received Airport Service Quality (ASQ) Award by Airport Council International (ACI) in South Korea on 27 May 2014. IGI received the ASQ award for third time in row.
Apart from this, IGI was placed at sixth position among the best airport in the world against fourth in 2013. It scored 4.84 on the airport service quality scale out of 5 points among 235 participating airports across all categories.
Chhatrapati Shivaji International Airport (CSIA) of Mumbai was placed at the fifth position among airports that handle 5 to 40 million passengers per annum (MPPA) category.
Rajiv Gandhi International Airport (RGIA) of Hyderabad won the second best service quality award in among airports that handle 5 to 15 MPPA category.
About Airport Council International (ACI)
ACI established in 1991 is a global body of airports, which represents their interests with governments and international organisations. It covers 1751 airports in 174 countries.
ACI provides the platform for pursuing a constructive and cooperative relationship with the airline associations, governments and regulators on issues like liberalisation, ownership, capacity planning, regulatory restrictions, and environmental action.
Where: South Korea
When: 27 May 2014