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Telecom Consumers Complaint Redressal (Third Amendment) regulations, 2014

Jul 9, 2014 15:09 IST

Telecom Regulatory Authority of India (TRAI) amended the Telecom Consumers Complaint Redressal Regulations, 2012 and now these regulations are known as Telecom Consumers Complaint Redressal (Third Amendment) regulations, 2014.  It was notified on 1 July 2014 by the TRAI.

With this amendment, TRAI raised the minimum broadband speed to 512 kilo bytes per second (kbps) from the earlier 256 kbps.  
According to the new amendment, definition of broadband is a data connection that is able to support interactive services including internet access and has the capability of minimum download speed of 512 kbps to an individual subscriber from the point of presence (POP) of the service provider intending to provide broadband service.

The Department of Telecommunications (DoT) had revised the broadband speed in consonance of the National Telecom Policy 2012 and TRAI recommendations. According to the National Telecom Policy 2012, Government aims to raise the broadband download speed of to 512 kbps from 256 kbps and subsequently to 2 Mbps by 2015.

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