CBSE 12th Business Studies Board Exam 2020: Check Chapter- Wise Important Topics

CBSE 12th Business Studies important topics from all the 12 chapters are given here. The curriculum of class 12 Business Studies is divided into two books i.e. Principles and Functions of Management and Business Finance and Marketing. Students preparing for this exam must sort out the important topics from all the chapters so as to make their preparation much more organized.

CBSE has divided the board paper of Business Studies into 80 marks of theory and 20 marks of Project work. For those going through the last stage of revision, covering some of the important topics will be extremely beneficial. So, check the important topics from all the 12 chapters given below and aim to score high in CBSE Class 12 Board Exam 2020.

CBSE 12th Business Studies Board Exam 2020: Chapter-wise Important Questions & Answers- All Chapters

CBSE Class 12 Chapter-Wise Important Topics from ‘Principles and Functions of Management’

Unit 1: Nature and Significance of Management

• Management - concept, objectives, and importance
• Management as Science, Art, and Profession
• Levels of Management
• Management functions-planning, organizing, staffing, directing and controlling
• Coordination- concept, and importance

CBSE Class 12 Syllabus 2019-20: All Subjects

Unit 2: Principles of Management

• Principles of Management- concept, and significance
• Fayol’s principles of management
• Taylor’s Scientific management- principles and techniques

Unit 3: Business Environment

• Business Environment- concept and importance
• Dimensions of Business Environment- Economic, Social, Technological, Political and Legal
• Demonetization - concept, and features
• Impact of Government policy changes on business with special reference to liberalization, privatization, and globalization in India

Unit 4: Planning

• Concept, importance, and limitation
• Planning process
• Single-use and standing plans. Objectives, Strategy, Policy, Procedure, method Rule, budget and Programme

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Unit 5: Organising

• Concept and importance
• Organising Process
• Structure of organisation- functional and divisional concept. Formal and informal organization- concept
• Delegation: concept, elements, and importance
• Decentralization: concept and importance

Unit 6: Staffing

• Concept and importance of staffing
• Staffing as a part of Human Resource
• Management concept
• Staffing process

Recruitment process

• Selection - process
• Training and Development - Concept and importance, Methods of training - on the job and off the job - vestibule training, apprenticeship training, and internship training

CBSE Class 12 Business Studies Syllabus 2019-20 & Important Resources

Unit 7: Directing

• Concept and importance
• Elements of Directing
• Motivation - concept, Maslow’s hierarchy of needs, Financial and non-financial incentives
• Leadership - concept, styles - authoritative, democratic and laissez-faire
• Communication - concept, formal and informal communication; barriers to effective communication, how to overcome the barriers

Unit 8: Controlling

• Controlling - Concept and importance
• Relationship between planning and controlling
• Steps in the process of control

CBSE Class 12 Chapter- wise Important Topics From ‘Business Finance and Marketing’

Unit 9: Financial Management

• Financial decisions: investment, financing, and dividend- Meaning and factors affecting
• Financial Planning - concept and importance
• Capital Structure – concept and factors affecting capital structure
• Fixed and Working Capital - Concept and factors affecting their requirements

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Unit 10: Financial Markets

• Financial Markets: Concept, Functions, and types
• Money market and its instruments
• Capital market and its types (primary and secondary), methods of floatation in the primary market
• Stock Exchange - Functions and trading procedure
• Securities and Exchange Board of India (SEBI) - Objectives and functions
• Securities and Exchange Board of India (SEBI) - objectives and functions

 Unit 11: Marketing

• Marketing – Concept, functions, and philosophies
• Marketing Mix – Concept and elements
• Product - branding, labeling, and packaging – Concept
• Price - Concept, Factors determining the price
• Physical Distribution – concept, components, and channels of distribution
• Promotion – Concept, and elements; Advertising, Personal Selling, Sales Promotion, and Public Relations

 Unit 12: Consumer Protection

• Concept and importance of consumer protection
• Consumer Protection Act 1986: Meaning of consumer
• Rights and responsibilities of consumers
• Who can file a complaint?
• Redressal machinery
• Remedies available
• Consumer awareness - Role of consumer organizations and Non-Governmental Organizations (NGOs)