ISC Class 11 Hospitality Management Syllabus 2025-2026: Download PDFs Here!

ISC Class 11 Hospitality Management Subject Syllabus 2025-26:Teachers and students can access the most recent Hospitality Management  Subject Syllabus in PDF format from this page, which also includes marking criteria and the subject code. Continue reading to find out more about the whole Hospitality Management  Curriculum.

Apeksha Agarwal
Jun 4, 2025, 13:54 IST
ISC Class 11 Hospitality Management Syllabus 2025-2026: Download Hospitality Management Syllabus PDFs Here!
ISC Class 11 Hospitality Management Syllabus 2025-2026: Download Hospitality Management Syllabus PDFs Here!

ISC Class 11 Syllabus for Hospitality Management 2025–2026: The ISC Class 11 Hospitality Management syllabus for 2025–2026 has been made public by the ISC Board. Students can acquire the class 11 Hospitality Management syllabus directly from this article. The ISC Class 11 Hospitality Management syllabus and curriculum may be viewed and downloaded by students here. Understanding hospitality management and the services provided, as well as fundamental management concepts, are the main topics of the courses. The syllabus has been carefully crafted, with relevant topic elaboration included. The 2025–2026 ISC class 11 Hospitality Management paper consists of two parts: project work and theory. Go through the article in its entirety to learn the whole syllabus:

ISC Class 11 Hospitality Management Syllabus 2025-26: Highlights

Overview

Details

Subject:

Hospitality Management

Subject Code: 

880

Total Marks:

100 

Theory Marks:

70

Project Marks: 

30

Exam Duration:

3 Hours

ISC Class 11 Hospitality Management Syllabus 2025-26: AIMS

1. To develop an understanding of the different phrases used in hospitality.

2. To develop an understanding of the basic management principles.

3. To equip candidates with the knowledge of hospitality management and the services offered.

4. To enable candidates to distinguish between different departments of a hotel and to explain basic functions of each.

5. To enable candidates to describe and explain professional skills required in hospitality.

6. To create awareness regarding the emerging trends in hospitality establishments.

7. To develop the ability to classify hotels and describe the facilities available.

8. To develop practical skills in operational areas for the hospitality industry.

ISC Class 11 Hospitality Management: Detailed Syllabus 2025-26

There will be two papers in the subject: 

Paper I - Theory: 3 hours: 70 marks 

Paper II- Project Work : 30 marks

ISC Class 11 Hospitality Management Syllabus 2025-26

Check the CISCE Board Class 11th Hospitality Management Syllabus 2025-2026 below along with specific mentions of topics and chapters to be covered for the exam.

PAPER - I (THEORY) – 70 Marks

1. Soft Skills in Hospitality

Hospitality based English; personal development, motivation. Hospitality based English: meeting and greeting phrases used in operational areas; personal development (patience, respect, tolerance, leadership skills, technical skills); motivation: self-motivation and the art of motivating others using appropriate language skills.

2. Basic Management

  • Principles Fayol’s principles of Management; Levels of Management.
  • Introduction to Fayol’s five principles of Management: planning, organizing, staffing, leading, controlling - to be explained generally and with specific reference to hospitality.
  • Hotel hierarchy: GM, departmental heads, supervisors, operational employees (To be explained generally and with specific reference to hospitality).

3. Hospitality Management and Tourism

  • Interdependence of Hospitality Management and Tourism.
  • Meaning of each. An understanding of why and how Hospitality and Tourism are interlinked, with examples.

4. Services offered in Hospitality

  • Services offered to guests, Characteristics of hospitality personnel.
  • Services offered to guests such as food and accommodation services and personal services (for example - tour arrangements, sightseeing, spas) – to be discussed in brief with examples.
  • Characteristics of hospitality personnel such as dedication, honesty, social intelligence, empathy, presence of mind, knowledge of different languages, punctuality, positive attitude, appearance, communication skills, networking, initiative, personal touch, taking responsibility, positive body language, hard work, desire to learn, ambition and talent.

5. Departments in a Hotel

Food Production, Food and Beverage service, Front Office, Accommodation Operations.

PAPER II - PRACTICAL WORK (30 Marks)

Candidates will be expected to complete the practical work listed below and maintain a File for the same.

The file will be assessed internally by the Teacher out of 30 Marks. List of Practical Work to be done throughout the year:

(i) Front office – standard guest phrases, telephone manners, guest handling, the guest cycle (role play). Demonstration and practice of the above through real time situations e.g. school functions.

(ii) Accommodation operations – cleaning agents e.g. for public areas, flower arrangements (low-long, front open, ikebana, horizontal), projects on decor for public areas and guest rooms.

Apeksha Agarwal
Apeksha Agarwal

Content Writer

    Apeksha Agarwal, a passionate and aspiring journalist, is dedicated to delivering impactful stories and insightful reports. As an education beat writer, she focuses on providing well-researched and engaging news content. Apeksha's strong foundation in journalism and media is complemented by her creativity, dedication, and attention to detail. Her goal is to inform and inspire audiences through meaningful narratives while continuously adapting to the ever-changing media landscape. She can be reached at apeksha.agarwal@jagrannewmedia.com.

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