PNR Full Form: PNR stands for Passenger Name Record. It's a digital certificate that lets passengers check-in online or manage their bookings quickly. It's a database in the online reservation system that holds travel plans for passengers or groups travelling by trains, buses, railways, or domestic and international flights. PNR is a common term you hear when travelling, but not everyone knows what it stands for, what it means, or how it's used. In this article, we'll talk about what PNR is, why it's important, what information it includes, how it's made, and how it's used.
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What is the use of PNR?
PNR is a digital fingerprint that enables passengers to check their ticket status online. It is a ten-digit unique number that helps passengers access their bookings, such as reprinting a lost flight ticket or printing the ticket at the airport and using it as a booking number.
Components of PNR
A PNR includes different components like passenger information, travel plans, ticket details, and any special requests. The following details come under these components:
- Passenger Information: Full name, gender, date of birth, and contact information
- Travel Plans: Departure and arrival cities, departure and arrival time, travel dates, flight/train numbers, and class of service
- Ticket Details: Ticket numbers, fare details, and payment status
- Any Special Requests: Meal preferences, seat preferences, wheelchair assistance, or any other specific requirements
How is PNR number generated?
The first three digits of the 10-digit PNR store information about the zone and the Passenger Reservation System (PRS) where the ticket was booked. The first digit represents the railway zone where the train starts its journey, while the following two digits specify the PRS location where the ticket was issued. Here is the key for interpreting these digits:
Number | Code | Zone |
1 | SCR | Secunderabad PRS |
2, 3 | NR, NCR, NWR, NER | New Delhi PRS |
4, 5 | SR, SWR, SCR | Chennai PRS |
6, 7 | NFR, ECR, ER, ECoR, SER, SECR | Calcutta PRS |
8, 9 | CR, WCR, WR | Mumbai PRS |
The last seven digits are randomly generated to ensure each PNR number is unique for every booked train ticket.
What are the Benefits of PNR?
PNR plays a vital role in travel and ticketing operations. It helps airlines, railways, and passengers work together smoothly. Some key benefits of PNR are:
- Ticket Management: PNRs keep all ticketing details in one place, helping airlines/railways and travel agents manage reservations, tickets, and services easily. It makes issuing, changing, and cancelling tickets simpler
- Passenger Communication: PNRs help airlines and travel agents share important travel information with passengers, like flight updates, delays, or gate changes. Passengers get these notifications through email, SMS, or dedicated mobile apps.
- Passenger Services: PNRs make it easier for airlines and travel agents to offer personalised services to passengers, like choosing seats, and meals, or requesting special assistance. This helps them serve passengers better.
- Traveller Convenience: For passengers, PNRs are like a reference number to access travel details, e-tickets, and itinerary information. They help travellers easily manage their bookings, make changes, and check their travel plans.
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